Return and exchange policy

At Woodique, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You have [14/30] days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• It must be in the original packaging.

• You must provide a receipt or proof of purchase.

Note: Custom or personalized items are not eligible for return unless they arrive damaged or defective.

Exchanges

We only replace items if they are defective, damaged, or the wrong product was sent. If you need to exchange it for the same item, please contact us at Woodique@gmail.com .

How to Start a Return or Exchange

1. Email us at [your email] with your order number and reason for the return/exchange.

2. Once approved, we will provide return instructions.

3. Ship the item back to us using a trackable shipping service.

Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or defective item).

Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within [5-7 business days], and a credit will automatically be applied to your original method of payment.

Questions?

Please contact us at Woodique@gmail.com for any questions related to returns or exchanges.